Version: 06/01/2025

 

1. Introduction

GENXMAP places the highest importance on the confidentiality and protection of your data. We implement strict security protocols to safeguard your sensitive information throughout its processing.

Our systems are designed to ensure that all data is stored, transmitted, and analyzed securely, in compliance with the strictest standards of confidentiality and data protection. Our team, trained to handle data with the utmost care, ensures anonymization and restricts access to authorized personnel only.

You can trust GENXMAP to preserve the confidentiality of your data while delivering accurate and reliable analyses.

 

2. Data Controller

The controller of your data is:
GENXMAP SAS
9 rue Jacques Réattu, 13009 Marseille, France
Email: contact@genxmap.com
Phone: +33 (0)9 52 79 78 53

 

3. Data Collected

We may collect and process the following categories of data:

• Identification and contact data: name, surname, email address, phone number, institution/company.

• Browsing data: cookies, IP address, logs.

• Scientific project data: only data voluntarily provided by the client (e.g., omics data, sample-related information).

 

4. Purposes of Processing

Your data is collected and used for the following purposes:

• Responding to your requests and ensuring client follow-up.

• Providing and executing our services and research projects.

• Informing you about our products, services, and updates (if you have consented).

• Improving the user experience on our website.

• Complying with our legal and regulatory obligations.

 

5. Legal Bases

The processing of your data is based on:

• Your consent (e.g., newsletter subscription, non-essential cookies).

• Contractual performance (e.g., scientific projects, service orders).

• Compliance with legal obligations.

• The legitimate interest of GENXMAP (e.g., service improvement).

 

6. Data Retention

• Contact data: 3 years after the last interaction.

• Cookies: maximum of 13 months.

• Scientific project data: retained for the duration of the project and deleted/anonymized upon completion, unless otherwise agreed.

 

7. Data Sharing

Your data is accessible only to:

• The authorized GENXMAP team.

• Our secure technical providers and subcontractors (hosting, maintenance, analytics tools), in compliance with the GDPR.

We never sell your data to third parties.

 

8. Data Security

GENXMAP implements state-of-the-art security measures, including:

• Anonymization and pseudonymization of data.

• Strong encryption protocols for storage and transmission.

• Strict access control, limited to authorized personnel.

• Reinforced internal confidentiality and data management procedures.

 

9. Data Subject Rights

In accordance with the GDPR, you have the following rights:

• Access to your data.

• Rectification if it is inaccurate or incomplete.

• Erasure (right to be forgotten).

• Restriction of processing.

• Objection to processing.

• Data portability.

You can exercise your rights by writing to privacy@genxmap.com.

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés), the French data protection authority.

 

10. International Transfers

GENXMAP does not transfer your data outside the European Union. If such a transfer were to occur (for example, via a cloud provider), we would ensure that appropriate safeguards (such as the European Commission’s Standard Contractual Clauses) are in place.

 

11. Contact

For any questions regarding the confidentiality of your data or to exercise your rights, you can contact us:

• Email: contact@genxmap.com

• Phone: +33 (0)9 52 79 78 53